Customer service

We have everything in view so that everything runs smoothly

Your (lasting!) driving pleasure is our focus: We offer a wide range of service packages and repair offers, Original BMW Parts, BMW Lifestyle products and much more.

We carry over 5,000 items that we source for you directly from BMW’s central warehouse. In most cases, the items you order are already with us within 24 hours.
You can book your BMW service packages directly here by making an appointment online. If you have any questions or for individual offers, you can simply send us an inquiry. We will find the right solution for you.

Our qualified service team will take care of your BMW or cars of other manufacturers. Whether consulting, repair or overhaul – customer satisfaction through competent service in all areas is our top priority.

Financing & Leasing

Your (lasting!) driving pleasure is our focus: We offer a wide range of service packages and repair offers, Original BMW Parts, BMW Lifestyle products and much more.

We carry over 5,000 items that we source for you directly from BMW’s central warehouse. In most cases, the items you order are already with us within 24 hours.
You can book your BMW service packages directly here by making an appointment online. If you have any questions or for individual offers, you can simply send us an inquiry. We will find the right solution for you.

Our qualified service team will take care of your BMW or cars of other manufacturers. Whether consulting, repair or overhaul – customer satisfaction through competent service in all areas is our top priority.

Service & Inspection

Proper maintenance is the prerequisite for the long life of your vehicle. In addition, regular maintenance protects your vehicle from unexpected repair costs. Our master workshop in Hanover Isernhagen ensures safety and a long service life for your vehicle. Vehicle maintenance also means maintaining the value of your vehicle. A full warranty requires compliance with the service intervals – you can read these in the service display of your vehicle. A distinction is made between time and mileage intervals. Your expert in maintenance and inspection in the Hanover region.

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Service

Car - master workshop

Autohaus Isernhagen e.K. has been offering comprehensive service and repair services for your BMW and other manufacturers for many years. We are your competent contact partner, as our many years of experience and extensive know-how enable us to provide you with advice that is as personal as it is expert.

Our experienced specialists, modern BMW equipment and the use of high-quality original and spare parts ensure that we are on a par with authorized workshops in terms of both expertise and quality.

Paint shop

Autohaus Isernhagen has an in-house paint shop where complete vehicles and individual body parts are reconditioned and painted according to manufacturer specifications. We can also perform partial paint jobs (spot repairs). We have one of the most modern paint mixing stations on the market.

Saddlery

The redesign and restoration of car interiors, in addition to the upholstery shop, is covered by the in-house upholstery shop at Autohaus Isernhagen.

Nothing is impossible, is our motto, in terms of covers. From non-slip or multi-colored leather, decorative stitching or welting – we are happy to fulfill your most unusual wishes. All benches covered by us are unique, which can be additionally decorated by us with embroidery, according to your wishes.

Dent Doctor

We your specialist for hail damage, paint damage-free dent removal and smart repair in Isernhagen as well as for Hanover and the surrounding area. Whether it’s a dent or a ding in your car’s bodywork, we’ll take care of the damage professionally. We use special dent removal techniques to preserve your vehicle’s original paint. The important thing in this procedure is that the paint was not damaged.

Besides the special variant to eliminate dents, you also save money compared to traditional repair methods. In addition, professional reconditioning significantly increases the market value of your vehicle.

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Main inspection

This is due every 12 to 24 months, depending on the vehicle, and is usually carried out with the emissions test. The round HU sticker serves as a visible sign that your vehicle has passed the inspection. The sticker shows the month and year of the deadline for the next HU. Only with a valid HU sticker may a vehicle, which has its own registration plate, participate in road traffic.

To ensure safety on Germany’s roads, legislators require regular vehicle checks. Therefore, every vehicle owner must have a general inspection (HU) at regular intervals. The exhaust emission test (AU) has been an integral part of the general inspection since 01.01.2010. During the general inspection, your vehicle is checked for roadworthiness according to certain criteria.

Our vehicles are reconditioned and technically tested by the TÜV testing station. In the building of the car dealership there is a TÜV testing station. After the check the car receives a TÜV used car certificate from this, on our premises located, KFZ test center.

Accident settlement

After an accident, we at Autohaus Isernhagen are the right contact for you when it comes to accident repairs. Highest repair quality according to manufacturer specifications is a matter of course for us. Our workshop is well-equipped for proper and professional repair and uses only original spare parts.

Benefit from our additional services: We pick up your vehicle by our in-house towing service and provide you with a replacement car for the duration of the repair. The quality of our repairs is constantly controlled.